rcarlsn612 said:EA helpless just makes me angrier
Shivam (10/12/2023, 12:55:43 PM): Thank you for contacting EA HELP, my name is Shivam, may I start with your first name please?
Shivam (10/12/2023, 12:56:15 PM): Hello, nice to meet you and I hope you are doing good!
How may I assist you?
Ryan (10/12/2023, 12:56:44 PM): Ryan
Shivam (10/12/2023, 12:56:52 PM): Hi Ryan!
Ryan (10/12/2023, 12:57:57 PM): The UI on old gen, my xbox1, is lagging horribly. also, i never received the Angry Runs Wellcome Pack yesterday
Shivam (10/12/2023, 12:59:08 PM): No worries, I will certainly look into the options to help you with it.
Shivam (10/12/2023, 12:59:11 PM): May I know the email that is linked to your EA Account?
Ryan (10/12/2023, 12:59:23 PM): [email protected]
Shivam (10/12/2023, 1:00:41 PM): Thanks
Shivam (10/12/2023, 1:03:09 PM): Thanks for waiting I have a word with the team and found that the issue you are experiencing is faced by so many users in the world and the good thing is that our team is aware and has already started working on a resolution. I would ask you to just wait a while while we review it.
Shivam (10/12/2023, 1:03:12 PM): I have added your name and account details to the list of affected users.
Shivam (10/12/2023, 1:03:16 PM): I remain personally in contact with my team for your case.
It will be resolved as soon as possible! Don't worry. In the meantime, I would ask you to wait.
Ryan (10/12/2023, 1:04:35 PM): I know that's what you're required to tell me, but I'm not slow
Ryan (10/12/2023, 1:05:52 PM): I've submitted to the fact that EA simply does not care. They refuse to respond on any social platform about these problems
Ryan (10/12/2023, 1:06:13 PM): Ea only acknowledges the mistakes they can fix
Shivam (10/12/2023, 1:06:51 PM): No worries our team will fix it for you1
Saw that on EAs site. Awful. I let them have it when I submitted my help. Somebody who has nothing to do with it and is stuck dealing with customer service got an ear full lol
