At EA support:

The team is surprised that their random glitch popped up exactly at golden ticket time

The team is working diligently to fix the problem

Ot will be fixed in “a few days”

No need for a makeright for everyone who missed out on potentially opening a GT or actually playing the game they paid for

What a joke this company is.  Run by a group of clowns.  If everyone was somehow opening glitched Gate in every pack, it would have been fixed in about 2 minutes.  To be able to play a game we paid for - wait a few days for a fix.

Unbelievably incompetent