I Grind, I Earn, I Get Maddened by a Buggy Game

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Posts: 1069 |
5,105
#1

On the PS5, all of my Gridiron Guardians Field Pass and House Rules choose-a-pack rewards didn't open up when I claimed them (I got a blank screen), and then didn't show up in my Unopened Packs inventory, but I was able to access them through the Companion App. However, when you try to open the packs and are presented with a choice, there was no obvious way to recognize which pack was which. With EA not correcting this issue after a full week, I decided to open one of the 81+ vs. 83+ BND packs, and I was presented with two identical looking images, and a caption at the top:

"81+ OVR GG Player Pack or 83+ OVR BND Player Pack"

I figured I would try to open the one on the right, because perhaps that's how I should expect the app to work. And that's how it worked. I got an 86 OVR Jermaine Johnson. Not bad.

So I decided I could rely on the left-right orientation of the caption to select the 86+ OVR BND player out of that pack.

I got the 83 OVR Fantasy Pack, and can't go back, and I am *fuming*. This game is one of the worst programmed. Bugs at every level.

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Posts: 488 |
150
#2

It's almost impressive how often this company screws their customers. The ways they do it are incredible too and there is nothing that says it will improve. When something goes wrong, i'm literally numb from being EAd so much in the past 7-8 years.

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Posts: 686 |
118
#3

Dude that’s horrible… have also had this happen and relied on the left right and it worked.

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Posts: 344 |
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#4

My favorite part of their incompetence is if you call EA help, and if One Thousand other people aren’t calling and complaining about the same thing to them, they claim there’s no issue.

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