[PRESENT UPDATE] Per EA

Here you go guys

https://answers.ea.com/t5/Madden-NFL-Ultimate-Team/Madden-23-Present-Pack-Makegood/m-p/12192657/thread-id/4583

19 pt

Hey MUT Community! 

We wanted to provide you an update about makegoods for users that were affected by the present pack issues on 12/25.

The content is ready and starting to deploy to impacted players. Please log-in to MUT and see your new presents!
Note: Please give the system up till the end of day on Monday 1/9 to deliver your presents before you contact EA Help.

For full details on the issues you can check out the forum post here.

Impacted Users will receive the following:

First Issue: Undervalued Presents

• Users who opened presents and received less value than what was intended between the 6:20pm EST and 8:10pm time frame. 

Because of this, affected players will receive presents containing the correct content they were supposed to receive. For example, a player who opened an Unfinished Business present, but received the lower value Legends present content will receive the correct Unfinished Business present content.

Second Issue: General Present Mislabeling + Users who did not benefit from Incorrect Pack Contents

• For users who opened presents between 7:00am EST through 6:20 pm on 12/25 and did not open either a Blitz, TOTW, or Legends Present during the 6:20pm EST through 8:10pm window in which these packs were granting items of significantly higher value.

Because of this, affected players will receive 1 XL Present.

We greatly appreciate not only your feedback over the Holiday, but your patience as well. Our team utilized the extra time to focus on the multiple time windows and groups along with testing prior to sending it out. Stay tuned to @MaddenNFLDirect for any further details.

1 xl….. what ever lol I’ll take it atleast they did something?

Rare W EA.

Maybe they’ll have the lockouts fixed? I know they got some of them but my account is still locked

QB283 said:

Maybe they’ll have the lockouts fixed? I know they got some of them but my account is still locked

Truly hoping so, for you, such bs your still out the game brother.

lwashburn92 said:

Truly hoping so, for you, such bs your still out the game brother.

Thanks man

Free XL is a W. Hopefully they can get onto fixing a buncha other stuff like the lockouts many players are having.

market crash inc?

Anyone know what is supposed to be in an XL?

mubby33 said:

Anyone know what is supposed to be in an XL?

Disappointment

mubby33 said:

Anyone know what is supposed to be in an XL?

I think they were 93+… but could be mistaken.

Utterly disrespectful to the people that weren't there to take advantage.

I had 47 total xls is what it said i wait 8 hours would have had them but wanted to open them early and i get poop now i get 1xl in return when i could have had 47 terrible

1 XL gift for affected users? That's kind of a poor  make right for one's who had more than one xl. Each user should get the number of xl they accordly had. While, the one's who took advantage of the glitch are starring at their million.  Madden Points make right is the best way to go then the affected users  will be satisfied of all tiers.